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These days it seems every new fundraising approach is
dubbed the road to sustainability. There is the individual
donor movement. There is the entrepreneurial nonprofit
movement. Each of these, as well as others, claims to be the ONE approach an
organization needs to ensure its financial future.
This article isnt about any of that.
Thats because we know that sustainability
isnt just about money.
We also know that once organizations start focusing
their sustainability beyond just money, they begin to not only become more
sustainable, but to simultaneously create more impact in their communities.
Thats why sustainability is a critical part of
the Community-Driven approach.
What is
Sustainability?
How would your board and staff answer the following
question:
What matters more - whether or not
your organization survives, or whether or not the community is a better
place?
This is not a trick question. Rather, it gets to the
heart of what sustainability is really all about.
Those organizations that see sustainability as being
BIGGER than just them - they are the ones who will have far fewer worries about
survival.
And
that is because the financial sustainability of one independent organization
doesnt matter a lick if you cant answer the bigger question:
Sustainability towards what end?
Nonprofits have had to focus so much
of their efforts on raising money, that it is easy to forget that money is just
one of many tools we use in our quest to build a better present and future for our communities.
The
problem with the focus on money, though, is that it pits us (our
organization) against them (all the other organizations working to
attain the same community goals). In truth, though, that is not at all what our
organizations are about. They are about improving the quality of life in our
communities. And for that, it doesnt matter if your organization is
strong - it matters if EVERYONE doing this work is strong.
No man
is an island. The whole is greater than the sum of the parts. There is strength
in numbers. Choose your
cliche - the truth remains that sustainability of mission will succeed BETTER
when it does not focus on a competitive approach. And while all organizations
need money to do their work, focusing sustainability solely on money
will always lead to a competitive approach - and that means your organization
may actually be creating its own sustainability at the expense of creating more
benefit for the community.
Therefore, our definition of
sustainability is as follows:
Sustainability is your
organizations assurance to the community that they will always be able to
count on your work to make life better for them. It is about reliability and
dependability for the services they count on and the change they want to
see.
Not
sustainability of your organization, but sustainability of the work the
community needs to be done. That subtle difference will have a huge
effect.
4 Steps to
Sustainability
If the important thing is finding a way to sustain the
work the community needs us to perform - whether that is ensuring a riparian
area remains intact, providing interpretive dance performances, or feeding
hungry kids - then we must begin to look at our approaches to sustainability in
a different way.
Step 1: Focus on the
Community
The first step in creating real sustainability is to
refocus - NOT on your organization, but on the community. What benefit are you
providing? What tangible things can they see you are accomplishing? Are you
helping to create a future that is amazing for the community, while also
addressing todays issues? Does your work come from the perspective of
This is what the community needs; we must figure out a way to provide
that?
When we focus on the community, we realize that we
cannot do this work alone. More to the point, we realize there are others who
also want our communities to be amazing places, and that if we work with
others, we are far stronger together than any one of us could be on our own.
And that can only happen when our goal isnt
organizational survival, but community strength.
Step 2: Shared
Resources
Once we are focused on the community and seeing other
organizations as allies in making our communities great places to live, one of
the next steps in creating sustainability is to begin sharing the resources we
need to accomplish common goals.
This could be as simple as combining accounting work,
or sharing facilities, or sharing a volunteer pool. Or it could be as complex
as sharing contractual obligations to provide service together.
When you begin your next project, BEFORE you create
your budget, list out everything it will take to perform that effort. Then ask,
Who else in the community is doing any part of that work? For
example, you might consider, We will need a truck and
drivers. Is there anyone in town that has trucks and drivers, with whom we
might partner?
By
using resources that already exist in the community - untapped excess capacity
- it enhances sustainability of your mission. That fact, however, doesnt
simply come from making the program more cost effective, although that will
happen. The sustainability comes from the sharing itself - the sharing of
responsibility for making the community a better place. Shared responsibility
is a big part of sustainability.
Step 3: Asset Based Resource
Development
While
not everything about sustainability has to do with money, some part of it will
indeed include financial sustainability. And while some insist that
sustainability can be found in a magic bullet - whether that bullet is
individual donors, a new for-profit venture, or whatever the latest fundraising
trend may be - the truth about sustainability can be found by looking at how
wealthy families have sustained their own wealth over multiple
generations.
And
that is to let your assets create your revenue stream.
Asset-based fund development simply
means that you will analyze everything your organization already has, and
everything it already does, to determine how those assets might generate more
revenue. Your organizations assets will include:
- The work you are already doing to
accomplish your mission - the programs, their operational flow, the day-to-day
workings of your organization.
- The people you know, and your board
knows, and your volunteers know, and your staff knows.
- The physical resources - facilities
and equipment and other hard assets you own or have access to.
- The community assets you may not own
outright, but do have access to.
Once
youve listed out these assets, it is easy to see where some of them can
begin to generate more revenues. If you have a board of 20 active community
members, are there ways each of those board members can generate more income?
If you have a hospital lobby where people sit, waiting for a loved one to come
out of surgery, are there ways that lobby (and the people waiting) can generate
more income? If you have 1,000 young people come through your program every
year, are there ways those young people can generate more income? (Clue:
teenagers may be broke, but they will almost always spring for
snacks!)
The key
is to base your revenue development efforts on everything your organization
does, is and has. The best part of this approach is that it encourages you to
build on those assets - get more people involved, have more people attend,
increase the programming, increase the bond with the community. The stronger
your asset base, the stronger your mission can grow, the more you can
accomplish for the community, and the more those assets can continue to support
the organization, all while you just continue to do your work.
This
cycle is affirming and regenerating - the very essence of sustainability. As
your organization gets stronger and accomplishes more for the community, those
assets will generate more revenue, all while your mission work continues to be
strengthened.
For details on Asset-Based
Resource Development, 
Step 4: Community Engagement
Finally, as you go through the process of identifying
your assets, and you realize all the people assets your
organization has, that is when the last step becomes clear - Community
Engagement. When you engage your whole community in the issues your
organization cares about, the community will sustain BOTH the community impact
you want to create, AND your organizations ability to fight that
fight.
Community Engagement happens when you stop seeing the
community as stakeholders or donors and you instead
start to see that, as one of our workshop attendees put it, Everyone in
the community is part of our family. Our job is simply to let them know
that!
What that means in practice is that you take a good
look at the strong relationships your organization already has, and that you
further engage those individuals with your mission. This perspective replaces
We dont know any rich people! with We have an abundance
of people whose lives we touch.
Community Engagement does not mean asking for money.
It means asking for friendship. And no, not friendship as a
euphemism for donor, but real friendship - the kind that means
this person cares about your mission and helps however he or she can. That
could mean volunteering or making connections, it could mean helping you move
your office or yes, it could mean donating cash. As it is in life, it is in our
organizations - there is nothing like strong, solid friendships to make life
ok.
Once you have identified who you want to engage, you
will find there are as many ways to engage them as there are individuals. You
might ask to give them a tour of your facility, or simply have breakfast. You
might address a whole group at a Rotary, or just one individual at a
time.
For more information on
Community Engagement, 
Where
FriendRaising Meets Fund Raising
In this article, we have used recognizable words such
as FriendRaising and Fundraising. But what we are really talking about is
Community Engagement (FriendRaising - building an engaged community), and
Resource Development (Fundraising, as well as raising all the other resources
you need to do your work).
The key to sustainability of your mission will be that
combination. On the one hand, you will be engaging your organization's extended
family in the mission work you are doing - the work that benefits them - simply
because they are part of your community. On the other hand, you will be
focusing on ALL the resources your community has to share with you, once they
are engaged.
In the end, sustainability all comes back to the
community you serve. When your focus is on the community, sharing resources
makes sense. When your focus is on the community, you find you have even more
assets to build upon. And when your focus is on the community, it is easy to
engage friends in that work.
When you have accomplished that, you will have created
a path to ensuring your community can continue to benefit from the work you are doing. And in
the course of identifying the community's assets and engaging them in your
mission, that very effort will be making your community a better place. And
isn't that what it's all about? |